TERMS OF USE

1. Preamble
1.1 These terms of use for the website (hereinafter referred to as the “Terms of Use”) govern the use of the website owned and operated by the company under the name “TRY PRIVATE EQUITY & INVESTMENT COMPANY” and trade name “TRY HOLDING & INVESTMENTS SOLE Private Company.”, based in Vrilissia, Attica, at Chelmou Street No. 21, with GEMI 145057303000, tax identification number 800925190, Tax Procedure and Service Centres (KEFODE) Attica Tax Office (hereinafter referred to as the “Company”), which is accessible via the website www.try-dialogou.com (hereinafter referred to as the “Website”), with the aim of providing information to the user (hereinafter referred to as the “User”) regarding the operations of the Company and the services it provides in accordance with applicable legislation.
1.2 By visiting the Website as well as completing and submitting the electronic declaration, it is implied that the User has read, understood, and fully accepted these Terms of Use. Therefore, the User’s continued stay on the pages of the Website and the utilization of any information provided therein constitutes unconditional acceptance of the Terms of Use.

2. Use of the Website
2.1 The Company permits the private use of the content posted on its Website (hereinafter referred to as the “Content”) solely for the purpose of communicating with the Company, for informational purposes, and/or within the framework of services provided by the Company. In such usage cases, the source of the Content must always be credited as the Company’s Website, along with the names of the creators (if indicated on the Website), provided that no rights related to industrial or intellectual property, as well as applicable data protection laws, are infringed. It is clarified that certain files or data may be intellectual property of third parties (such as partners) and cannot be used without their permission, which the User must seek.
2.2 It is strictly prohibited to use the Website or any part of its Content for commercial purposes, purposes related to financial gain, or any other use that does not fall under the usage described above in paragraph 2.1.
2.3 Accessing the Website, navigating through it, and using its Content is free of charge. However, the User will be responsible for any costs associated with their internet connection.

3. Modifications – Suspension of Operation
3.1 The Company reserves the right to modify these Terms of Use at any time in accordance with applicable legislation. Subsequent use of the Website by the User following any modifications constitutes acceptance of those modifications.
3.2 The Company reserves the right to modify the Content of the Website, add or remove information, and temporarily or permanently suspend the operation of the Website whenever it deems necessary or appropriate.
3.3 The User will be informed via the relevant pages of the Website regarding any modifications or temporary or permanent suspension of the Website’s operation.

4. Disclaimer and Limitations of Liability
4.1 The Company makes every effort to ensure that all Content and Information, or other elements displayed on the Website, are accurate, clear, and up to date, and remain accessible to the User. However, the Company does not provide any guarantee and, consequently, is not liable for any damages, whether direct or indirect, that may arise from the use of the Website or its Content.
4.2 The Company makes every effort to ensure that the information provided by the Company or any third party is posted on the Website accurately or as transmitted by third parties. This information is not intended to be advertising, direct or indirect, nor is it an encouragement or advice for the User to engage in any actions that could result in economic or other outcomes.
4.3 The Company has taken all necessary measures, as prescribed by applicable laws and international practices, for high-level security and protection of its own system. The Company undertakes to upgrade the security systems of the Website and provide security software. However, the Company cannot guarantee the absence of viruses and is not liable for any damage to the User’s equipment, software, files, or other damages caused by a virus.

5. General Obligations of the User
5.1 The User accepts, agrees, and acknowledges that they will make lawful and appropriate use of the Website in accordance with the Terms of Use and any instructions provided by the Company posted on the Website.
5.2 The User is obligated to have the latest updated versions of programs, operating systems, and security software installed on their computer, as well as relevant data protection and computer protection programs (antivirus, antispyware, firewalls, etc.).
5.3 The User is liable for any direct or indirect damage suffered by the Company due to their actions or omissions, as well as for any illegal, non-compliant, or unfair activity.

6. Hyperlinks

The Company has placed hyperlinks on the Website exclusively for the convenience of Users, which lead to third-party websites, the content of which is formed under the sole responsibility of those third parties and is not controlled by the Company. Therefore, the Company cannot be held liable for the content of these websites, as it does not perform any checks on them and does not maintain any relationship with their owners. Likewise, it does not provide any guarantee to the User regarding the quality or accuracy of the information contained therein.

7. Intellectual and Industrial Property Rights

7.1 The use of the Website and its Content by the User does not create any form of rights in favor of the User over the works, elements, and material carriers that incorporate the Company’s or any third parties’ intellectual and industrial property rights, which are accessible through the Website.

7.2 Any other use, beyond the one mentioned in Article 2 above, is strictly prohibited, such as, but not limited to, any retransmission, publication, adaptation, circulation, public presentation, deletion, reproduction, imitation, or falsification of the Website and its Content, in any manner, partially or otherwise, in any format, and by any means. Specifically, the User is prohibited from:

a) Extracting or reusing the whole or substantial part of the content of the Website’s database. Data users are not allowed to perform actions that conflict with the normal exploitation of this database or harm the legitimate interests of its rights holder and cause damage to the holders of intellectual property or neighboring rights for the works contained in the database.

b) Engaging in any act aimed at reverse engineering or reconstructing the source code of the Website’s software, or unauthorized access to any software, system, individual computer, or computer network and/or files of the Company, or hacking the Website and its systems in general, by any means, including through mechanical or automated methods.
c) Disabling any technological measures implemented to prevent acts not authorized by the Company, when the User knowingly engages in such actions or when there are reasonable grounds to believe the User is aware of the consequences of their actions.
d) Falsifying or imitating the trademark, company name, and other distinctive features of the Company or third parties, which are published on the Website. The presence of a distinctive feature on the Website should not be construed as a transfer or assignment of a license or usage rights to the User.

e) Removing or modifying the Terms of Use or any other electronic text posted on the Website concerning the protection, use, or ownership of industrial or intellectual property rights, whether or not the User presents the entire or part of the Website to the public.
7.3 In the event of any infringement or threatened infringement of industrial or intellectual property or related rights, including the special rights of the database creator, the Company, and third parties, the aforementioned parties may seek to impose civil, administrative, and criminal sanctions against the person who infringed or is about to infringe these rights, as defined by the law.

8. ELECTRONIC STORE
The online store www.try-dialogou.com and the corresponding mobile application pertain to the use of this electronic store (hereinafter referred to as the “Store” or “e-shop”), which is managed by the company under the name “TRY PRIVATE EQUITY & INVESTMENT COMPANY” with the distinctive title “TRY HOLDING & INVESTMENTS SOLE Private Company” in accordance with the terms and conditions set out in this article, which exclusively concerns the Company’s e-shop.
PREAMBLE – DEFINITIONS – DESCRIPTION OF GOODS
1. The information provided in this article pertains to the Goods offered for Sale to users/interested customers by the Company. These Goods consist of various videos related to the use of the Greek language, both in Ancient Greek and Modern Greek, aimed at users seeking to learn Greek or improve their Greek language skills (hereinafter referred to as the “Goods”). The information described in this Article 8 concerns the Goods available for purchase in the Company’s Online Store and constitutes an invitation to enter into a sales contract within the meaning of the relevant provisions, particularly Article 513 et seq. of the Greek Civil Code.
2. DESCRIPTION OF GOODS FOR SALE: The Goods in this Online Store are specially designed programs of NETEDU, organized under specific structures and thematic units, available for purchase and use for a specific period, described as follows:
2.1 DAILY GOODS PACKAGE: Valid for one (1) day – receipt of one (1) video with unlimited use without advertisements. Download and playback on one supported device at a time.
2.2 WEEKLY GOODS PACKAGE: Valid for one (1) week / 7 days – receipt of five (5) videos with unlimited use without advertisements. Download and playback on two supported devices simultaneously.
2.3 MONTHLY GOODS PACKAGE: Valid for one (1) month – receipt of twenty (20) videos with unlimited use without advertisements. Download and playback on two supported devices simultaneously.
2.4 FULL GOODS PACKAGE: Valid for five (5) months, during which all posted videos for the respective time period will be received and used with unlimited access without advertisements. Download and playback on three supported devices simultaneously.
The website contains further information, particularly regarding the characteristics of the Goods, their pricing, and the available payment methods.
3. INTELLECTUAL PROPERTY RIGHTS OF THE COMPANY: All videos, trademarks, trade names, photos, designs, store layout, and any other elements included, linked to, or derived from the Store’s operation are subject to intellectual property rights belonging exclusively to the Company. They may not be copied or used in any manner for other purposes without the Company’s consent.

8.1 TERMS AND CONDITIONS FOR USING THE STORE AND ENTERING INTO A SALES CONTRACT
1. Please read the terms and conditions and accept their content before placing an order or creating an account in the Store. Without accepting the terms and conditions, you cannot purchase Goods or use other services through the Store.
2. The information you provide when placing an order must be truthful, updated, and accurate. Please note that we may refuse to process your order if the data you provide is so inaccurate that it renders the processing of your order impossible.
3. We strive to ensure that your use of the Store is efficient and secure. For this reason, we operate the Store in accordance with prevailing security standards.
4. You are not permitted to take any action that could compromise the security of the Store, the security of your data, the data of other customers, or the security of your purchases.
5. When using the Store, you must comply with the following rules:
a) You may not interfere in any way with the Store’s system environment, including, in particular, introducing harmful (malicious) software or taking any other action aimed at unjustifiably hindering the Store.
b) You must use the Store for its intended purpose – using its features in any other way or for any other purpose than described herein is prohibited.
c) You may not use the content, videos, descriptions, images, or other graphic elements of the Store for your own use or for use by other entities. Please note that all elements of the Store are subject to the Company’s intellectual property rights and cannot be used without its consent.
6. The Store takes all possible and legally required technical and organizational measures to protect Customers’ personal data, especially to prevent unauthorized persons from acquiring or modifying the data provided during registration. Visitors to the website and users confirm that they have read the Personal Data Protection Policy, the Terms of Use, which include the Cookie Policy, as well as the e-shop rules, and that they understand the principles and purposes of processing their personal data through website use.

8.2 ENTERING INTO A SALES CONTRACT FOR GOODS
1. In the Store, you can purchase goods and use the services provided by the Company in accordance with the rules described in the terms and conditions.
2. You can place orders in the Store 24 hours a day.
3. You can place an order after registering an account in the Store and logging into it.
4. We will ask you to provide the necessary data for processing your orders. We will mark all required fields as mandatory in the purchase form. Without the required details, we will not be able to process your order and issue a legal receipt.
5. To place your order, you must select a specific category of Goods and add them to the “Cart.”
6. After receiving your order, we will send you an email confirming the execution of your order (“Order Execution and Shipping Confirmation”) or rejecting your purchase offer, specifying the reasons for the rejection.
7. The email referred to above as “Order Execution and Shipping Confirmation” indicates that the sales contract for the selected Goods has been concluded in accordance with the terms and conditions described in this article.
8. Please note that you can cancel your order at any time before receiving the “Order Execution and Shipping Confirmation” email. If you decide to cancel your order, we will send you an email confirming the cancellation.
9. If you have chosen to pay electronically, your order will be canceled if:
a) Your contact details are so inaccurate that delivery or communication with you for confirmation is impossible,
b) Payment for your order is not made within the deadline specified by the Store.
10. After the step “Order Execution and shipping confirmation,” any amounts paid are non-refundable, as the user has accepted the terms of use and proceeded with the purchase of the selected product category.
11. In the event that your order has not been executed -meaning you have not been granted access to view the number of videos for the duration specified by the product category you purchased- you have the right to cancel the order by contacting us within 24 hours from the time of submission. To cancel the order, please send an email to [email protected] with your cancellation request and your order details (order number, name, and contact information). We will then proceed with the cancellation and refund the amount paid for the product category or categories you purchased and were unable to access.
12. Each order is accompanied by an electronic VAT receipt for the purchased Goods. You will receive such a receipt at the email address provided when placing your order. By accepting the Terms and Conditions, you agree to receive an electronic VAT receipt via the declared email address.

8.3 DELIVERY AND RECEIPT OF GOODS Goods purchased from the Store are delivered electronically upon completion of payment for each order as specified above.
8.4 PRICES AND PAYMENT METHODS
1. The prices of Goods in the Store are stated in euros. The prices mentioned below do not include VAT.
2. You can pay for the order using the payment methods available in the Store, in combination with the Goods delivered, as described in detail above in the Preamble (see Goods Packages 2.1 to 2.4), specifically as follows:
2.1 One (1) day of receipt and use of one (1) video for €2.99 including VAT.
2.2 One (1) week of receipt and use of five (5) videos for €20.99 including VAT.
2.3 One (1) month of receipt and use of twenty (20) videos for €83.99 including VAT.
2.4 A full package of five (6) months, during which all posted videos of the corresponding period will be received and used for €349.99 including VAT.
3. By selecting a product category, you are granted the right to use it for a specific time period, as indicated in the product description and the website’s terms of use. The product categories are available for purchase and use for a limited duration. Once this period ends, access to the goods is terminated. There is no automatic renewal of access to each purchased product category after the usage period expires, and therefore, no automatic charge is applied to the user. If the user wishes to gain further access to the website’s goods, a new purchase of a product category must be made, thereby authorizing a new payment for the selected category. Upon completion of the payment, the user gains access to the number of videos and for the specific time period described in the purchased product category.

4. Please note that we may change the prices of Goods in the Store, modify our product range, offer promotions, or reduce Goods prices in other ways, but such changes will not affect any sales contracts that have already been concluded or the rights of Customers benefiting from a specific promotion.
4. Out-of-court dispute resolution, specifically for disputes related to the Online Store:
a) If you purchase the Goods as a consumer, you are entitled to use an out-of-court dispute resolution mechanism and legal claims procedure in the form of the Interactive ODR (Online Dispute Resolution) platform, in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/EC, hereinafter referred to as the “ODR Regulation.”
b) The ODR platform is an interactive tool available to consumers within the European Union, through which they can submit complaints. Below is the link to the ODR platform: ec.europa.eu/consumers/odr.
According to Article 1 of the ODR Regulation, the purpose of the ODR platform is to provide consumers with a tool that facilitates independent, impartial, transparent, effective, fast, and fair out-of-court dispute resolution between consumers and traders in online transactions within the European Union.
c) Our contact email specifically for the operations of the Company’s Online Store is: [email protected].

8.5 GENERAL INFORMATION REGARDING THE USE OF THE ONLINE STORE (e-shop)
1. To use the Store according to its functionalities, you must:
a) Have internet access.
b) Use a standard web browser, such as Chrome, Safari, Opera, Firefox, or similar.
c) Have an email account.

2. You can submit a complaint regarding the Company’s services by sending an email to Customer Support: [email protected]. When submitting a complaint, please describe the issue and tell us your expectations regarding how it should be handled. We will process your complaint as soon as possible, and in any case, you will receive a response within 5 days from the date we receive your complaint.
3. The Company reserves the right to refuse to accept an order, as well as to block certain other functions of your account in case of a significant violation by you of the Store’s usage rules and the contract for the sale of goods.
4. Before restricting certain functions of your account, we will notify you by email about the reasons for the possible restriction and provide you with the opportunity to present your position.
5. The Company will inform you about the restriction of certain account functions through a message displayed when placing an order and after logging into your account – along with the reason for the restriction.
6. The restriction of certain account functions does not affect the execution of orders for which the Company has already confirmed execution. The restriction does not affect the right to withdraw from the contract regarding orders that were completed and shipped before the restriction.

8.6 STATEMENT OF ACCEPTANCE & REGULATORY FRAMEWORK
1. Before concluding a contract for the sale of products in the Store, you must read and accept the terms and conditions. We provide you with the opportunity to read the terms and conditions with every order. We will inform you of changes to the terms and conditions via email if you have an account in the Store. If you do not accept the scheduled changes, you may request the deletion of your Store account at any time.
2. We apply Greek law for the sale of products in the Store. The contract is concluded in the Greek language.
3. For matters not regulated in the Terms and Conditions, we apply the relevant provisions of Greek law.
4. We may modify the terms and conditions in cases such as:
a) Changes in the law or its interpretation by competent authorities or as a result of court decisions, as well as clarifications, interpretations, or recommendations issued by competent state authorities, provided that they are relevant to the provisions of the terms and conditions.
b) Changes in the way we provide the services covered by the terms and conditions, which may be due to technical and technological reasons, security reasons, the need to improve the Store’s operation, or the quality of the services we provide.
c) Changes in the scope or manner of providing the services covered by the terms and conditions by introducing new features or services, modifying, or withdrawing existing features or services.
d) Changes in the payment methods.

5. The modifications to the Terms and Conditions apply to sales contracts for Goods in the Store concluded after the effective date of such modifications.

9. Personal Data Protection

9.1 The Company collects only the absolutely necessary personal data, in accordance with the purpose for which it is intended, and does not further process it in a way that is incompatible with the purpose for which it was collected. As the data controller of personal data received via the Website, the Company is committed to protecting privacy and providing appropriate safeguards for the protection of this data, in compliance with the General Data Protection Regulation (GDPR) EU 2016/679, Law 4624/2019, and the applicable Regulatory Acts of the Data Protection Authority.

9.2 The Company informs the User that, acting through its staff or third-party external partners acting on its behalf, it will process the personal data sent via email or submitted on the Website, as follows:

a) Type of data: i. Concerning emails: The data provided by the User when sending an email (e.g., email address, full name), ii. Concerning data submitted by the User in the contact form of the Website (e.g., full name, email, contact phone number).
b) Purpose of processing: i. Assisting the User during their navigation of the Website and communication with the Company, ii. Informing the User about news, services, events, and general activities of the Company, iii. User participation in Company programs or activities, iv. Improving the functionality and evaluating the services, programs, actions, events, and general business activities of the Company, v. Protecting the interests of the Company and fulfilling its legal obligations.

c) Recipients of the data: The data necessary for the fulfillment of each of the above purposes of processing, within the framework of the responsibilities of each recipient, are shared with the Company’s employees and external partners.

d) Data subject rights: The User may exercise their rights as a data subject at any time, as provided by the General Data Protection Regulation 679/2016 EU (especially Articles 12 to 23), Law 4624/2019 (Articles 34, 35, 54, 55, 56), including the right to information and access to the data processed by the Company, the right to restrict the processing of their data, the right to rectification and deletion (“right to be forgotten”), and the “right to data portability.”
e) Withdrawal of Consent: The User is informed that they have the right to withdraw their consent for any processing of personal data for which they have previously given consent to the Company.

f) Supervisory Authority: The Supervisory Greek Authority for the implementation of the General Data Protection Regulation EU 2016/679 is the Independent Authority for the Protection of Personal Data. Users may contact this Authority for issues related to the management of their personal data. Additionally, data subjects have the right to submit a complaint to the Independent Authority for the Protection of Personal Data, Kifisias Avenue 1-3, P.O. Box 11523 Athens, Greece, telephone: 2106475600, email: [email protected], www.dpa.gr.

10. Use of Cookies
The Company uses cookies to ensure the optimal and secure use of the Website and the services provided through it. Cookies are small files of information stored by a website (specifically the web server) on the User’s computer, mobile, or other electronic devices, so that every time the User connects to the website, it retrieves this information and provides related services. Cookies do not harm the device or the files stored on it and do not access any document or file on the User’s device. In general, cookies do not reveal the identity of the User but may be used for recognizing the device. Cookies are categorized according to the purpose they serve and how they operate.
The Website uses cookies that are deleted from the device once the session ends (“Session Cookies”) when the User closes the web browser, as well as cookies that remain stored on the device after the session ends and allow the device to be recognized the next time the User visits the Website (“Persistent Cookies”).
The types of cookies used by the Website are as follows:
1. Essential Cookies: These are strictly necessary cookies required for the proper and effective operation of the Website. They allow the User to use its features, such as access to secure areas, etc. These cookies are essential for the Website to function and cannot be disabled. The User may configure their browser to block cookies, but in such a case, certain features of the Website may not be available, or certain pages may not work properly. These cookies do not store information that identifies the User.
2. Performance and Analytics Cookies: These are web analytics cookies used by Google, which store anonymous information about how visitors use the Website. They are used for conducting statistical research and improving navigation and/or content of the Website. The User can learn how Google uses cookies and the additional information it collects by reading Google’s Privacy Policy for Google Analytics services. For more information, the User can refer to the website www.allaboutcookies.org, which provides instructions on managing cookies depending on the browser used.

10. Applicable Law – Jurisdiction
10.1 These Terms of Use, including any amendments, are governed by Greek law.
10.2 The Company desires that any disputes arising from the use and/or interpretation and application of these Terms of Use be resolved amicably and extrajudicially. In this context, the User may, in any case, directly contact the Company at the email address [email protected]. Otherwise, any dispute under these terms falls under the exclusive jurisdiction of the Courts of Athens.

11. Final Provision
The Company bears no responsibility, nor can any liability be established, for any damages that may be caused to a website visitor due to actions they undertook based on the information posted on the Company’s website on the day of the visit.