8. ELECTRONIC STORE
The online store www.try-dialogou.com and the corresponding mobile application pertain to the use of this electronic store (hereinafter referred to as the “Store” or “e-shop”), which is managed by the company under the name “TRY PRIVATE EQUITY & INVESTMENT COMPANY” with the distinctive title “TRY HOLDING & INVESTMENTS SOLE Private Company” in accordance with the terms and conditions set out in this article, which exclusively concerns the Company’s e-shop.
PREAMBLE – DEFINITIONS – DESCRIPTION OF GOODS
1. The information provided in this article pertains to the Goods offered for Sale to users/interested customers by the Company. These Goods consist of various videos related to the use of the Greek language, both in Ancient Greek and Modern Greek, aimed at users seeking to learn Greek or improve their Greek language skills (hereinafter referred to as the “Goods”). The information described in this Article 8 concerns the Goods available for purchase in the Company’s Online Store and constitutes an invitation to enter into a sales contract within the meaning of the relevant provisions, particularly Article 513 et seq. of the Greek Civil Code.
2. DESCRIPTION OF GOODS FOR SALE: The Goods in this Online Store are specially designed programs of NETEDU, organized under specific structures and thematic units, available for purchase and use for a specific period, described as follows:
2.1 DAILY GOODS PACKAGE: Valid for one (1) day – receipt of one (1) video with unlimited use without advertisements. Download and playback on one supported device at a time.
2.2 WEEKLY GOODS PACKAGE: Valid for one (1) week / 7 days – receipt of five (5) videos with unlimited use without advertisements. Download and playback on two supported devices simultaneously.
2.3 MONTHLY GOODS PACKAGE: Valid for one (1) month – receipt of twenty (20) videos with unlimited use without advertisements. Download and playback on two supported devices simultaneously.
2.4 FULL GOODS PACKAGE: Valid for five (5) months, during which all posted videos for the respective time period will be received and used with unlimited access without advertisements. Download and playback on three supported devices simultaneously.
The website contains further information, particularly regarding the characteristics of the Goods, their pricing, and the available payment methods.
3. INTELLECTUAL PROPERTY RIGHTS OF THE COMPANY: All videos, trademarks, trade names, photos, designs, store layout, and any other elements included, linked to, or derived from the Store’s operation are subject to intellectual property rights belonging exclusively to the Company. They may not be copied or used in any manner for other purposes without the Company’s consent.

8.1 TERMS AND CONDITIONS FOR USING THE STORE AND ENTERING INTO A SALES CONTRACT
1. Please read the terms and conditions and accept their content before placing an order or creating an account in the Store. Without accepting the terms and conditions, you cannot purchase Goods or use other services through the Store.
2. The information you provide when placing an order must be truthful, updated, and accurate. Please note that we may refuse to process your order if the data you provide is so inaccurate that it renders the processing of your order impossible.
3. We strive to ensure that your use of the Store is efficient and secure. For this reason, we operate the Store in accordance with prevailing security standards.
4. You are not permitted to take any action that could compromise the security of the Store, the security of your data, the data of other customers, or the security of your purchases.
5. When using the Store, you must comply with the following rules:
a) You may not interfere in any way with the Store’s system environment, including, in particular, introducing harmful (malicious) software or taking any other action aimed at unjustifiably hindering the Store.
b) You must use the Store for its intended purpose – using its features in any other way or for any other purpose than described herein is prohibited.
c) You may not use the content, videos, descriptions, images, or other graphic elements of the Store for your own use or for use by other entities. Please note that all elements of the Store are subject to the Company’s intellectual property rights and cannot be used without its consent.
6. The Store takes all possible and legally required technical and organizational measures to protect Customers’ personal data, especially to prevent unauthorized persons from acquiring or modifying the data provided during registration. Visitors to the website and users confirm that they have read the Personal Data Protection Policy, the Terms of Use, which include the Cookie Policy, as well as the e-shop rules, and that they understand the principles and purposes of processing their personal data through website use.

8.2 ENTERING INTO A SALES CONTRACT FOR GOODS
1. In the Store, you can purchase goods and use the services provided by the Company in accordance with the rules described in the terms and conditions.
2. You can place orders in the Store 24 hours a day.
3. You can place an order after registering an account in the Store and logging into it.
4. We will ask you to provide the necessary data for processing your orders. We will mark all required fields as mandatory in the purchase form. Without the required details, we will not be able to process your order and issue a legal receipt.
5. To place your order, you must select a specific category of Goods and add them to the “Cart.”
6. After receiving your order, we will send you an email confirming the execution of your order (“Order Execution and Shipping Confirmation”) or rejecting your purchase offer, specifying the reasons for the rejection.
7. The email referred to above as “Order Execution and Shipping Confirmation” indicates that the sales contract for the selected Goods has been concluded in accordance with the terms and conditions described in this article.
8. Please note that you can cancel your order at any time before receiving the “Order Execution and Shipping Confirmation” email. If you decide to cancel your order, we will send you an email confirming the cancellation.
9. If you have chosen to pay electronically, your order will be canceled if:
a) Your contact details are so inaccurate that delivery or communication with you for confirmation is impossible,
b) Payment for your order is not made within the deadline specified by the Store.
10. After the step “Order Execution and shipping confirmation,” any amounts paid are non-refundable, as the user has accepted the terms of use and proceeded with the purchase of the selected product category.
11. In the event that your order has not been executed -meaning you have not been granted access to view the number of videos for the duration specified by the product category you purchased- you have the right to cancel the order by contacting us within 24 hours from the time of submission. To cancel the order, please send an email to [email protected] with your cancellation request and your order details (order number, name, and contact information). We will then proceed with the cancellation and refund the amount paid for the product category or categories you purchased and were unable to access.
12. Each order is accompanied by an electronic VAT receipt for the purchased Goods. You will receive such a receipt at the email address provided when placing your order. By accepting the Terms and Conditions, you agree to receive an electronic VAT receipt via the declared email address.

8.3 DELIVERY AND RECEIPT OF GOODS Goods purchased from the Store are delivered electronically upon completion of payment for each order as specified above.
8.4 PRICES AND PAYMENT METHODS
1. The prices of Goods in the Store are stated in euros. The prices mentioned below do not include VAT.
2. You can pay for the order using the payment methods available in the Store, in combination with the Goods delivered, as described in detail above in the Preamble (see Goods Packages 2.1 to 2.4), specifically as follows:
2.1 One (1) day of receipt and use of one (1) video for €2.99 including VAT.
2.2 One (1) week of receipt and use of five (5) videos for €20.99 including VAT.
2.3 One (1) month of receipt and use of twenty (20) videos for €83.99 including VAT.
2.4 A full package of five (6) months, during which all posted videos of the corresponding period will be received and used for €349.99 including VAT.
3. By selecting a product category, you are granted the right to use it for a specific time period, as indicated in the product description and the website’s terms of use. The product categories are available for purchase and use for a limited duration. Once this period ends, access to the goods is terminated. There is no automatic renewal of access to each purchased product category after the usage period expires, and therefore, no automatic charge is applied to the user. If the user wishes to gain further access to the website’s goods, a new purchase of a product category must be made, thereby authorizing a new payment for the selected category. Upon completion of the payment, the user gains access to the number of videos and for the specific time period described in the purchased product category.

4. Please note that we may change the prices of Goods in the Store, modify our product range, offer promotions, or reduce Goods prices in other ways, but such changes will not affect any sales contracts that have already been concluded or the rights of Customers benefiting from a specific promotion.
4. Out-of-court dispute resolution, specifically for disputes related to the Online Store:
a) If you purchase the Goods as a consumer, you are entitled to use an out-of-court dispute resolution mechanism and legal claims procedure in the form of the Interactive ODR (Online Dispute Resolution) platform, in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013, on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/EC, hereinafter referred to as the “ODR Regulation.”
b) The ODR platform is an interactive tool available to consumers within the European Union, through which they can submit complaints. Below is the link to the ODR platform: ec.europa.eu/consumers/odr.
According to Article 1 of the ODR Regulation, the purpose of the ODR platform is to provide consumers with a tool that facilitates independent, impartial, transparent, effective, fast, and fair out-of-court dispute resolution between consumers and traders in online transactions within the European Union.
c) Our contact email specifically for the operations of the Company’s Online Store is: [email protected].

8.5 GENERAL INFORMATION REGARDING THE USE OF THE ONLINE STORE (e-shop)
1. To use the Store according to its functionalities, you must:
a) Have internet access.
b) Use a standard web browser, such as Chrome, Safari, Opera, Firefox, or similar.
c) Have an email account.

2. You can submit a complaint regarding the Company’s services by sending an email to Customer Support: [email protected]. When submitting a complaint, please describe the issue and tell us your expectations regarding how it should be handled. We will process your complaint as soon as possible, and in any case, you will receive a response within 5 days from the date we receive your complaint.
3. The Company reserves the right to refuse to accept an order, as well as to block certain other functions of your account in case of a significant violation by you of the Store’s usage rules and the contract for the sale of goods.
4. Before restricting certain functions of your account, we will notify you by email about the reasons for the possible restriction and provide you with the opportunity to present your position.
5. The Company will inform you about the restriction of certain account functions through a message displayed when placing an order and after logging into your account – along with the reason for the restriction.
6. The restriction of certain account functions does not affect the execution of orders for which the Company has already confirmed execution. The restriction does not affect the right to withdraw from the contract regarding orders that were completed and shipped before the restriction.

8.6 STATEMENT OF ACCEPTANCE & REGULATORY FRAMEWORK
1. Before concluding a contract for the sale of products in the Store, you must read and accept the terms and conditions. We provide you with the opportunity to read the terms and conditions with every order. We will inform you of changes to the terms and conditions via email if you have an account in the Store. If you do not accept the scheduled changes, you may request the deletion of your Store account at any time.
2. We apply Greek law for the sale of products in the Store. The contract is concluded in the Greek language.
3. For matters not regulated in the Terms and Conditions, we apply the relevant provisions of Greek law.
4. We may modify the terms and conditions in cases such as:
a) Changes in the law or its interpretation by competent authorities or as a result of court decisions, as well as clarifications, interpretations, or recommendations issued by competent state authorities, provided that they are relevant to the provisions of the terms and conditions.
b) Changes in the way we provide the services covered by the terms and conditions, which may be due to technical and technological reasons, security reasons, the need to improve the Store’s operation, or the quality of the services we provide.
c) Changes in the scope or manner of providing the services covered by the terms and conditions by introducing new features or services, modifying, or withdrawing existing features or services.
d) Changes in the payment methods.

5. The modifications to the Terms and Conditions apply to sales contracts for Goods in the Store concluded after the effective date of such modifications.